I win:
Hi Ryan,
I recently received your concern about your order arriving at 50 mins to your door. We as a company make it our goal to serve fast, delicious, and hot food to our customers. Unfortunately there are times when we can not always be as fast as we would like. I do apologize for your late order and I would like to offer you a free medium pizza of your choice for your next order. We look forward to serving you again. When you place your next order please call the store and give them the following information for your credit XXXXXXXXXXXXXXXXX.
Thank you,
Your Dominos Team
Always write a nicely-worded letter of dissatisfaction when merited. You never know when good customer service will happen.
